Feedbucket is for studios with many clients; Userback is for teams starting free and growing into replay. Feedbucket is $39 a month billed annually for 2 team members and unlimited client reporters, with no free tier. Userback starts free for 2 seats and 2 projects; session replay and console arrive on Business at $79 billed annually.
A website feedback tool for agencies, built so the client never needs an account and the agency works from inside Asana or Jira rather than from the tool itself.
A feedback platform with a four-step ladder, opening up AI insights, replay and mobile SDKs as a team moves up it.
Feedbucket is a website feedback tool for web agencies. The client leaves feedback on the staging site without an account or an extension, video is recorded in the browser, and the agency manages the queue from inside its tracker; Asana, Jira, ClickUp, Trello, Basecamp, Monday, GitHub, Linear and GitLab connect from Pro. Client reporters and projects are unlimited on every plan. There is no free plan, and the ladder goes from two team members to twenty five.
Userback is a feedback platform built around a widget with a four-step ladder: two seats and two projects free, then Team, Business and Business Plus adding MCP connectors, AI insights, session replay, developer tools, a mobile SDK and support-desk integrations with Intercom and Zendesk. On the free plan, feedback disappears from view after seven days.
Feedbucket UserbackEvery claim about Feedbucket and Userback comes from each vendor's own public materials, read on 13 September 2026. Products change; check each vendor's site before deciding. Pending cells are unresearched, not zero.
The third option
Notarus carries what Userback sells on Business, session replay, console logs and network requests, on its free plan, and what Feedbucket sells on Pro, the trackers, from the same plan, with unlimited seats and 5 projects. Nothing disappears after seven days, and a named client access follows the project without ever being a seat. Every panel action is also an MCP tool.
It has no ladder to climb, and also no top rung. There is no mobile SDK, so Userback's Business Plus stays the answer for a native app, and no Intercom or Zendesk integration. It takes feedback on a live web page only, never a Figma file, a PDF or an image.
The prices are on the pricing page, and there are three of them.
At the entry tier, yes: Userback's Team is $39 a month or $29 billed annually for five seats and five projects, against Feedbucket's Pro at $49 or $39 for two team members and unlimited projects. Userback also has a free plan and Feedbucket does not. The comparison flips for a studio with more than five projects, which Feedbucket does not count.
Userback, on its Business plan at $99 a month or $79 billed annually, alongside the developer tools that capture console and network activity. Feedbucket does not state session replay on its pricing, features or home pages, and lists console logs under Business while its feature pages call them automatic.
Not on Feedbucket: client reporters are unlimited on every plan and report from the staging site with nothing to install. Userback's pricing page counts seats on Free and Team and stops counting from Business; a free reporter role of the kind Feedbucket describes is not stated on it, so that comparison is pending verification.
Both, from their first paid plans. Userback's MCP connectors begin on Team, $39 a month or $29 billed annually, and are named for Claude, ChatGPT and Cursor; the free plan does not carry them. Feedbucket lists an MCP connector from Pro, $49 a month or $39 billed annually. Neither vendor's connector is on a free tier, which is the one place the two agree. Notarus exposes every panel action as an MCP tool from its free plan, so an agent triages the board without a paid step.
Not that its pricing page states. Userback lists Intercom and Zendesk among its integrations, which is the route for a support team that lives in either. Feedbucket's pricing page names Asana, Jira, ClickUp, Trello, Basecamp, Monday, GitHub, Linear and GitLab, all issue trackers, and no support desk, so that cell is pending verification rather than a no. For a support team the answer today is Userback; for an agency whose queue is a tracker, the gap does not matter.
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