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Feedbucket vs Jam

Feedbucket is for clients who file bugs; Jam is for the team shipping the software. Feedbucket puts a widget on the client's staging site and routes reports into Asana or Jira from $39 a month billed annually. Jam is a Chrome extension, free for 30 recordings monthly with console logs, network requests and an MCP server.

See the table Where Notarus fits
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Feedbucket

Feedbucket

A website feedback tool for agencies, built so the client never needs an account and the agency works from inside Asana or Jira rather than from the tool itself.

How a report is made
A widget on the client's site. No account, no extension for the reporter
Free plan
None. A 14 day trial, no card required
Paid plan entry
Pro, $49 a month or $39 billed annually, for 2 team members
Jam

Jam

A browser extension and an iOS app that turn what just happened into a shareable object carrying console logs, network requests and user events, aimed at handing it to a coding agent.

How a report is made
A Chrome extension or an iOS app, or a shared Recording Link with no account or install
Free plan
30 Jams a month, 5 Recording Links, recordings up to 5 minutes, 5 creator seats
Paid plan entry
Team, $14 per creator a month billed yearly, for 50 creator seats. The monthly figure is not in the served page

What are Feedbucket and Jam built for?

Feedbucket

Feedbucket

Feedbucket is built for web agencies collecting feedback from clients. The client never needs an account or an extension, video feedback is recorded in the browser, and the agency manages the queue from inside its tracker, with Asana, Jira, ClickUp, Trello, Basecamp, Monday, GitHub, Linear and GitLab connected from the entry plan. There is no free plan, and the entry plan carries two team members.

Jam

Jam

Jam is a capture tool for the team that ships the software: a Chrome extension and an iOS app that turn what just happened into a shareable object carrying console logs, network requests, user events and device data, built to hand that object to a coding agent. Anyone can also record from a shared Recording Link without an account. Its documentation states the recorder interface cannot currently be customised.

How do Feedbucket and Jam compare head to head?

Dimension
Feedbucket Feedbucket
Jam Jam
How a report is made
A widget on the client's site. No account, no extension for the reporter
A Chrome extension or an iOS app, or a shared Recording Link with no account or install
Free plan
None. A 14 day trial, no card required
30 Jams a month, 5 Recording Links, recordings up to 5 minutes, 5 creator seats
Paid plan entry
Pro, $49 a month or $39 billed annually, for 2 team members
Team, $14 per creator a month billed yearly, for 50 creator seats. The monthly figure is not in the served page
Session replay
Not stated anywhere on its pricing, features or home pages Pending verification
Instant Replay, an opt-in rolling buffer of the last 2 minutes, held in the browser
Console and network capture
Console logs listed under Business, $89 a month or $72 billed annually; network requests not stated Pending verification
Included on Free
Screen recording
Video feedback, recorded in the browser by the reporter, from Pro
Included on Free, capped at 5 minutes. 15 minutes from Team
Issue tracker integrations
Asana, Jira, ClickUp, Trello, Basecamp, Monday, GitHub, Linear, GitLab and more, from Pro
Jira, Linear, GitHub, GitLab, Asana, ClickUp, Azure DevOps and Notion. Trello and Monday are not listed
MCP server
An MCP connector, listed from the Pro plan
Included on Free. Reads a Jam's logs and requests, and writes comments, folders and recording links
Who reports for free
Client reporters, unlimited on every plan
Viewer seats are free and unlimited; creators are counted
Theming the reporter's experience
A widget on the site; theming not stated on the pricing page Pending verification
Not offered. Its documentation states the recorder interface cannot currently be customised
SAML single sign-on
Listed as coming soon on its Enterprise plan
Enterprise, priced on request

Every claim about Feedbucket and Jam comes from each vendor's own public materials, read on 13 September 2026. Products change; check each vendor's site before deciding. Pending cells are unresearched, not zero.

When should you choose Feedbucket, and when Jam?

Feedbucket

Choose Feedbucket when

  • The people reporting are your clients. Feedbucket gives them a button on the staging site and nothing to install; Jam would ask them to add an extension or record from a link.
  • You want the queue inside Asana or Jira and rarely want to open the tool. Feedbucket is built for exactly that and publishes a customer saying they almost never open Feedbucket itself.
  • You need Trello or Monday. Feedbucket connects both from its entry plan; Jam's integration list does not include either.
Jam

Choose Jam when

  • The bug is found by the team that shipped it. Jam installs in an engineer's browser in a minute and its free plan already carries console logs, network requests and the integrations.
  • The report is going to a coding agent. Jam's MCP server writes as well as reads, its AI writes repro steps from the recording, and that loop is on the free plan.
  • You want to start for nothing. Jam's free plan carries 30 recordings a month; Feedbucket has no free plan after its 14 day trial.
  • You need a recording from the desktop, not a page. Jam records a tab or the whole desktop with audio; Feedbucket records in the browser on the site it is installed on.
Notarus

The third option

Where does Notarus fit?

Notarus is on Feedbucket's side of the fence, a widget on your own site that a client or a customer reports from without an account, but it carries what Jam carries: console logs, network requests and a session replay recorded on the server, on the free plan, with unlimited seats and 5 projects. Every panel action is also an MCP tool, so the agent loop Jam is built around works on a report a client filed.

It does not do what Jam does for a developer's own desktop. There is no extension, no desktop recording and no iOS app, and it takes feedback on a live web page only: no Figma file, no PDF, no image. It has no Intercom or Zendesk integration and no mobile SDK.

Every price is on the pricing page, including the one for SAML.

Start free Notarus pricing
Seats on Free
Unlimited
Projects on Free
5
Replay retention
30 days
Session replay
On Free
Console and network
Every report
MCP server
Every plan

What do buyers ask about Feedbucket vs Jam?

Is Jam a replacement for Feedbucket?

Only if the reporters change. Feedbucket exists so a client can report from a staging site without installing anything; Jam is an extension the reporter installs, or a link they record from. A studio whose clients file the feedback would be asking them to do more, not less.

Which one captures console logs?

Jam does, on its free plan, along with network requests. Feedbucket's pricing table lists console logs under Business at $89 a month, while its feature pages describe them as captured automatically, and nothing on the site settles which governs. Neither replay nor network capture is stated on Feedbucket's pages.

How do the prices compare?

Jam starts free and its Team plan is $14 per creator a month billed yearly, so the bill follows the number of people recording. Feedbucket has no free plan; Pro is $49 a month or $39 billed annually for two team members, and Business is $89 for twenty five. For a two-person studio Feedbucket's flat price is simple; for a large engineering team Jam's per-creator price adds up.

Does Jam integrate with Trello and Monday like Feedbucket?

No. Jam's integration list covers Jira, Linear, GitHub, GitLab, Asana, ClickUp, Azure DevOps and Notion, and neither Trello nor Monday is on it. Feedbucket connects Asana, Jira, ClickUp, Trello, Basecamp, Monday, GitHub, Linear and GitLab from its Pro plan. Jam's integrations are included on its free plan, so a team on Linear or Jira pays nothing to connect; a team on Trello or Monday needs Feedbucket, or another tool, for that route.

Do Feedbucket and Jam both have an MCP server?

Yes, on different terms. Jam's MCP server is included on its free plan: it reads a Jam's console logs and network requests and writes comments, folders and recording links, which is the loop that hands a recording to a coding agent. Feedbucket lists an MCP connector as an integration from its Pro plan, at $49 a month or $39 billed annually. Notarus makes every panel action an MCP tool, on its free plan, for a report a client filed from the widget.

Or try the third option on the free plan.

5 projects and unlimited seats, session replay included. No card.

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