Feedbucket vs Gleap

Feedbucket is for a two-person studio serving many clients; Gleap is for a developer who needs the technical record. Feedbucket's Pro, $49 a month or $39 billed annually, carries 2 team members and unlimited projects. Gleap's Starter, $59 or $49 annually, carries 1 seat and 1 project with session replay, console logs and network requests attached.

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Feedbucket

Feedbucket

A website feedback tool for agencies, built so the client never needs an account and the agency works from inside Asana or Jira rather than from the tool itself.

Free plan
None. A 14 day trial, no card required
Paid plan entry
Pro, $49 a month or $39 billed annually, for 2 team members and unlimited projects
Seats on the entry plan
2 team members, then 25 on Business with no tier between
Gleap

Gleap

An AI support platform where in-app bug reporting is one channel feeding an agent that answers customers, with SDKs for native mobile as well as the web.

Free plan
None. A 14 day trial on the paid plans
Paid plan entry
Starter, $59 a month or $49 billed annually, for 1 seat and 1 project
Seats on the entry plan
1 seat. Unlimited from Team, $179 a month or $149 billed annually

What are Feedbucket and Gleap built for?

Feedbucket

Feedbucket

Feedbucket is a website feedback tool for web agencies. The client leaves feedback on the staging site without an account or an extension, and the agency handles it from inside Asana, Jira or whichever tracker it already runs, all of which connect from the entry plan. Video feedback is recorded in the browser by the reporter. There is no free plan, only a 14 day trial, and the ladder jumps from two team members on Pro to twenty five on Business.

Gleap

Gleap

Gleap is an AI support platform with in-app bug reporting as one of its channels. The capture is complete from the cheapest plan: a replay of the 60 seconds before the report, console logs, network requests and device data, on the web and on iOS, Android, React Native, Flutter and Ionic. Starter carries one seat and one project and no third-party integrations; those, and unlimited seats, begin at Team.

How do Feedbucket and Gleap compare head to head?

Dimension
Feedbucket Feedbucket
Gleap Gleap
Free plan
None. A 14 day trial, no card required
None. A 14 day trial on the paid plans
Paid plan entry
Pro, $49 a month or $39 billed annually, for 2 team members and unlimited projects
Starter, $59 a month or $49 billed annually, for 1 seat and 1 project
Seats on the entry plan
2 team members, then 25 on Business with no tier between
1 seat. Unlimited from Team, $179 a month or $149 billed annually
Session replay
Not stated anywhere on its pricing, features or home pages Pending verification
Included from Starter. The 60 seconds before the report
Console and network capture
Console logs listed under Business, $89 a month or $72 billed annually; network requests not stated Pending verification
Included from Starter, captured automatically
Screen recording
Video feedback, recorded in the browser by the reporter, from Pro
Not stated as a separate feature on the pricing page Pending verification
Issue tracker integrations
Asana, Jira, ClickUp, Trello, Basecamp, Monday, GitHub, Linear, GitLab and more, from Pro
Not included on Starter. From Team, $179 a month or $149 billed annually
Client reporters
Unlimited on every plan, with no account needed
No reporter role is stated on the pricing page. Seats are what the plan counts: 1 on Starter, unlimited from Team Pending verification
MCP server
An MCP connector, listed from the Pro plan
An MCP server covering tickets, contacts, statistics and help centre content. Plan not stated Pending verification
Native mobile apps
Not stated on the pricing page Pending verification
iOS, Android, React Native, Flutter and Ionic
Support and AI
Not stated on the pricing page Pending verification
A support agent that answers customers from Starter; agents that investigate and ship fixes from Pro
SAML single sign-on
Listed as coming soon on its Enterprise plan
Not stated on the pricing page Pending verification

Every claim about Feedbucket and Gleap comes from each vendor's own public materials, read on 13 September 2026. Products change; check each vendor's site before deciding. Pending cells are unresearched, not zero.

When should you choose Feedbucket, and when Gleap?

Feedbucket

Choose Feedbucket when

  • You are two people with a long list of clients. Feedbucket's entry plan carries unlimited projects and unlimited client reporters; Gleap's carries one seat and one project.
  • The feedback has to land in Asana or Jira from day one. Feedbucket connects its trackers on Pro; Gleap holds third-party integrations back to Team at $149 a month billed annually.
  • Your client should record what they saw without installing anything. Feedbucket records screen and audio in the browser from its entry plan; Gleap's pricing page does not state screen recording as a separate feature.
Gleap

Choose Gleap when

  • A developer will open the report. Gleap attaches session replay, console logs and network requests from Starter; Feedbucket lists console logs under Business and publishes neither replay nor network capture.
  • The app is native. Gleap ships SDKs for iOS, Android, React Native, Flutter and Ionic; Feedbucket is built for websites.
  • You want the same product to answer your customers. Gleap's support agent works from the entry plan, which is the centre of its product; Feedbucket's pages describe a feedback tool that hands the comment to a tracker.
  • You are one person for now. Gleap's Starter is built for a single seat and a single project, and that is exactly what a solo developer needs before growing into Team.
Notarus

The third option

Where does Notarus fit?

Notarus takes Gleap's idea, the full technical record on every report, and puts it on a free plan instead of a one-seat tier. Session replay, console logs, network requests and the environment arrive with each report at no cost, alongside unlimited seats and 5 projects, and the trackers Feedbucket sells on Pro connect from Free. Every panel action is an MCP tool, so an agent can triage the board as a person would.

It stops short of both products in their own specialities. There is no native mobile SDK, so Gleap keeps the app store; there is no support agent, live chat or knowledge base; and there is no Intercom or Zendesk connection. Feedback comes from a live web page only, never a Figma file, a PDF or an image.

Three plans, three published prices, on the pricing page.

Seats on Free
Unlimited
Projects on Free
5
Replay retention
30 days
Session replay
On Free
Console and network
Every report
MCP server
Every plan

What do buyers ask about Feedbucket vs Gleap?

Which is cheaper, Feedbucket or Gleap?

Feedbucket, by ten dollars a month at the entry tier: Pro is $49 a month or $39 billed annually against Gleap's Starter at $59 or $49. The comparison turns on what each carries. Feedbucket's Pro has two team members and unlimited projects; Gleap's Starter has one seat and one project, and a second colleague means Team at $179 a month or $149 billed annually.

Does Feedbucket capture console logs like Gleap?

Not on its entry plan, as far as its pricing page states. Feedbucket lists console logs under Business at $89 a month while its feature pages describe them as captured automatically, and the two statements do not agree. Gleap includes console logs, network requests and a replay of the 60 seconds before the report on Starter.

Do both have a free plan?

Neither. Feedbucket offers a 14 day trial with no card required, and Gleap offers a 14 day trial on its paid plans. After the trial, the cheapest plan is Pro on Feedbucket and Starter on Gleap.

Which one for an agency?

Feedbucket, unless the agency's developers need the console in every report. Its whole shape is a small team serving unlimited clients on unlimited projects, working from inside the tracker. Gleap's entry tier counts one seat and one project, which fits a product team more than a studio, and its support agent is aimed at a company's own customers.

Does Feedbucket or Gleap have a native mobile SDK?

Gleap does. Its SDKs cover iOS, Android, React Native, Flutter and Ionic, and the replay, console logs and device data arrive on those platforms from Starter, the same as on the web. Feedbucket's pricing page does not state native mobile apps, and its pages describe a website feedback tool the client uses through a widget on the site. Notarus is web-only as well, with no native mobile SDK, so Gleap keeps the app store on this page.

Or try the third option on the free plan.

5 projects and unlimited seats, session replay included. No card.

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