Gleap is for product teams whose customers report inside the app; Marker.io is for agencies whose clients file bugs on their sites. Billed annually, Gleap's Starter is $49 a month for one seat with replay, console and network included; Marker.io's is $39 for three users and ten projects, with that capture waiting for Team at $149.
An AI support platform where in-app bug reporting is one channel feeding an agent that answers customers, with SDKs for native mobile as well as the web.
A widget and browser extension aimed at agencies reporting bugs on client sites, priced by page views as well as by seat.
Gleap is an AI support platform with in-app bug reporting as one channel: an agent called Kai answers customer conversations from the entry plan, and the reports underneath carry a replay of the 60 seconds before the bug, console logs, network requests and device data from Starter. It reaches iOS, Android, React Native, Flutter and Ionic as well as the web. Starter carries one seat and one project; third-party integrations and unlimited seats begin at Team.
Marker.io is a widget and browser extension aimed at agencies reporting bugs on client sites, priced on seats, projects and page views at once. Reporters are a free, unlimited role with no dashboard who follow their own issue from a link. Session replay, console logs, network requests and the Jira integration all start at Team; GitHub, Trello, Asana, ClickUp, Monday and Linear are connected from Starter. Its help centre states it has no built-in screen recording, and its MCP server is documented as open to every plan while in beta.
Gleap Marker.ioEvery claim about Gleap and Marker.io comes from each vendor's own public materials, read on 13 September 2026. Products change; check each vendor's site before deciding. Pending cells are unresearched, not zero.
The third option
Notarus removes the trial from both. Session replay, console logs, network requests and a screen recording are on the free plan, with unlimited seats and 5 projects, the page view ceiling is a degrade ceiling rather than a quota, so past it feedback keeps arriving and new replay stops for the month, and a named client access follows a project with its own key without ever becoming a member of your organisation. Every panel action is an MCP tool, so the agent that triages is working the same board as the person who does.
It is web only, which matters against this pair more than most. There is no native mobile SDK, so an app team is choosing Gleap, and there is no Zendesk or Intercom integration and no support agent answering customers. Feedback is taken on a live web page and nothing else.
The three plans and their prices are on the pricing page, SAML included.
Monthly they match at $59 for the entry plan. Billed annually Marker.io's Starter is $39 a month against Gleap's $49, and it carries three users and ten projects against Gleap's one and one. The comparison flips when you want replay and console logs: Gleap has them on Starter, and Marker.io charges $149 a month billed annually for Team to get them.
No. Marker.io's pricing table marks session replay, console logs and network requests on the Team and Business columns and not on Starter. Gleap's bug reporting page states all three are captured from its Starter plan.
Marker.io cannot natively; its help centre states there is no built-in screen recording and suggests recording with another tool and attaching the link. Gleap's pricing page does not list screen recording as a separate feature, so that cell is marked pending rather than answered.
Gleap. It publishes SDKs for iOS, Android, React Native, Flutter and Ionic and captures a screenshot sequence as the replay on native platforms. Marker.io works on live websites and web apps, with a React Native SDK on its public roadmap and no date attached.
On Marker.io, yes. Reporters are a free, unlimited role on every Marker.io plan, never counted as a seat, and they follow their own issue from a link with no dashboard. Gleap counts seats instead: Starter carries one, and seats become unlimited from Team at $179 a month or $149 billed annually. An agency with dozens of clients filing bugs pays for its own users on Marker.io and for nobody else. Notarus is the third option, with a named client access that follows a project without becoming a member.
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Markup.io vs Marker.io5 projects and unlimited seats, session replay included. No card.
