Notarus vs Gleap

  • Reviewed
  • 2 pending verification
Notarus Gleap

Gleap matches Notarus on capture: session replay, console logs and network requests are on Starter, $49 a month billed annually for one seat and one project. Notarus carries all three on Free, with 5 projects and unlimited seats. Gleap is the better answer for a native mobile SDK or an AI support agent, neither of which Notarus offers.

Free plan

Notarus

unlimited seats, 5 projects

Gleap

None. A 14 day trial on the paid plans

Paid plan entry

Notarus

$19/mo, unlimited seats, 20 projects

Gleap

Starter, $59/mo or $49/mo billed annually, for 1 seat and 1 project

Session replay

Notarus

Included on Free

Gleap

Included from Starter. The 60 seconds before the report

Console and network capture

Notarus

Included on Free

Gleap

Included from Starter, captured automatically

Screen recording

Notarus

Included on Free

Gleap

Not stated as a separate feature on the pricing page Pending verification

What are Notarus and Gleap built for?

Gleap

Gleap

Gleap sells itself as an AI support platform rather than a bug tracker: its own home page leads with an agent called Kai that resolves support tickets, and in-app bug reporting is one of the channels feeding it. The capture underneath is real and complete, and it reaches iOS, Android, React Native and Flutter as well as the web.

Notarus

Notarus

Notarus is built on one rule instead of a ladder: every action the panel can take is also an MCP tool, so an agent can triage the board a person triages. The evidence a report carries, replay, console, network and environment, is on the free plan rather than gated behind a tier.

How do Notarus and Gleap compare head to head?

Dimension
Notarus Notarus
Gleap Gleap
Free plan
unlimited seats, 5 projects
None. A 14 day trial on the paid plans
Paid plan entry
$19/mo, unlimited seats, 20 projects
Starter, $59/mo or $49/mo billed annually, for 1 seat and 1 project
Session replay
Included on Free
Included from Starter. The 60 seconds before the report
Console and network capture
Included on Free
Included from Starter, captured automatically
Screen recording
Included on Free
Not stated as a separate feature on the pricing page Pending verification
MCP server
Included on Free. Every panel action is an MCP tool, as a shipping rule rather than a feature
An MCP server covering tickets, contacts, statistics and help centre content. The pricing table does not say which plan it needs Pending verification
Issue tracker integrations
Included on Free. GitHub, Jira, Linear, Trello, ClickUp, Asana and Monday
Not included on Starter. From Team, $179/mo or $149/mo billed annually
Seats
unlimited seats on every plan, including Free
1 on Starter. Unlimited from Team
Projects
5 on Free, 20 on Pro, unlimited on Scale
1 on Starter. Unlimited from Team
Native mobile apps
Not offered. Notarus works on a live web page
iOS, Android, React Native, Flutter and Ionic
AI
AI on every ticket from Free; weekly project insights on Pro
A support agent that answers customers from Starter. Agents that investigate and ship fixes from Pro

Every claim about Gleap comes from the vendor's own public materials, read on 2026-09-13. Products change; check the vendor's site before deciding. Pending cells are unresearched, not zero.

When should you choose Gleap, and when Notarus?

Gleap

Choose Gleap when

  • You collect feedback from a native mobile app. Gleap ships SDKs for iOS, Android, React Native and Flutter; Notarus is web only.
  • You want the feedback tool to also answer your customers. Gleap's Kai agent resolves support conversations, which is the centre of its product and not something Notarus attempts.
  • You want one vendor for live chat, a knowledge base, a public roadmap and bug reports together. Gleap sells all of it as one platform.
Notarus

Choose Notarus when

  • You want replay, console and network without a purchase order. Gleap includes them from Starter, at $49 a month billed annually; on Notarus they are on the free plan.
  • More than one person will use it. Gleap's Starter carries one seat and one project, so a second colleague means Team at $149 a month billed annually.
  • You need the report to reach Jira or Linear from the cheapest plan. Gleap holds third-party integrations back to Team; Notarus connects them on Free.
  • An agent is part of your triage loop. Both ship an MCP server, and the difference is the rule behind it: on Notarus anything the panel does, an MCP tool does, because a capability without its tool is not considered shipped.

What do buyers ask about Notarus vs Gleap?

Does Gleap have session replay?

Yes. Gleap's bug reporting page states it captures session replay along with console logs, network requests and device data, and describes the replay as the 60 seconds before the report. It is included from the Starter plan. Notarus includes replay on its free plan.

Does Gleap have a free plan?

No. Gleap runs a 14 day trial and its lowest paid plan is Starter, at $59 a month or $49 a month billed annually, which carries one seat and one project. Notarus runs an ongoing free plan.

Can Gleap send bugs to Jira or Linear?

Yes, but not on its cheapest plan. Gleap's pricing table marks third-party integrations as not included on Starter and included from Team, at $179 a month or $149 a month billed annually. Notarus connects GitHub, Jira, Linear, Trello, ClickUp, Asana and Monday on its free plan.

Which is better for a mobile app?

Gleap. It publishes SDKs for iOS, Android, React Native, Flutter and Ionic, and captures a screenshot sequence as the replay on native platforms. Notarus has no mobile SDK and works on a live web page.

Does Gleap have an MCP server?

Yes. Gleap documents an MCP server covering tickets, contacts, statistics and help centre content. Its pricing table does not state which plan it needs, so that is marked as pending verification rather than guessed. Notarus includes its MCP server on the free plan, and every action the panel can take is exposed as a tool, so an agent can triage the board a person triages. Both connect an agent to the feedback; on Gleap the tier that unlocks it is unconfirmed.

Try it on the free plan before you decide.

5 projects and unlimited seats, session replay included. No card.

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