Gleap wins on evidence and a support desk; Ybug wins on a cheap widget for one or two sites. Gleap's Starter, $49 a month billed annually, carries replay, console and network but one seat and one project. Ybug's free plan runs indefinitely, and its console is complete only from Startup at 23 euros.
An AI support platform where in-app bug reporting is one channel feeding an agent that answers customers, with SDKs for native mobile as well as the web.
A visual bug reporting widget sold by project and by team member, priced in euros, with unlimited reporters on every plan including the free one.
Gleap leads with an agent called Kai that answers customer conversations, and in-app bug reporting is one of the channels feeding it. Underneath, the capture is complete from the entry plan: a replay of the 60 seconds before the report, console logs, network requests and device data, on the web and on iOS, Android, React Native, Flutter and Ionic. Starter holds one seat and one project, and integrations with Jira, Linear and the rest begin at Team, $179 a month or $149 billed annually.
Ybug is a visual bug reporting widget for websites and web apps, priced in euros by project and team member. The free plan is one project, one team member and 50 screenshots a month, with reporters unlimited there and on every paid tier. Console recording is absent from Free, marked Limited on Basic at 10 euros a month billed annually, and complete from Startup at 23 euros, which is also where network request logging and screen recording begin. It publishes more than twenty five integrations and no MCP server.
Gleap YbugEvery claim about Gleap and Ybug comes from each vendor's own public materials, read on 13 September 2026. Products change; check each vendor's site before deciding. Pending cells are unresearched, not zero.
The third option
Notarus takes the half of Gleap that is a bug widget and puts it where Ybug puts its free plan: session replay, console logs, network requests and the environment arrive with every report at no cost, on a plan with unlimited seats and 5 projects. Reporters never need an account, and every action the panel can take is also an MCP tool, so an agent can work the queue.
It does not answer customers, and it does not reach a phone. There is no support agent, no live chat and no help centre of the kind Gleap sells, and no mobile SDK of any kind; feedback is taken on a live web page and nothing else. There is no Intercom or Zendesk integration either. What is pushed out goes to seven trackers, Slack and Teams.
The three plans and their limits are on the pricing page in dollars, including the SAML tier.
On the published figures, yes, though Ybug prices in euros and Gleap in dollars. Ybug's Basic is 13 euros a month or 10 euros billed annually for three projects and three team members, and its free plan runs indefinitely. Gleap's Starter is $59 a month or $49 billed annually for one seat and one project, with no free plan under it. What Gleap buys for that is the evidence: replay, console and network on the entry plan, which Ybug does not complete until Startup at 23 euros a month billed annually.
Not on the plans most teams start on. Ybug's comparison table marks console and error recording as absent on Free, Limited on Basic and Included from Startup, and network request logging starts at Startup too. Gleap's bug reporting page states it captures console logs and network requests automatically, and its pricing table includes them from Starter.
Only Ybug. Its free plan carries one project, one team member and 50 screenshots a month, with unlimited feedback and unlimited reporters, and it does not expire. Gleap's pricing page offers a 14 day trial on the paid plans and no ongoing free tier.
Gleap does: its MCP server covers tickets, contacts, statistics and help centre content, though the pricing table does not say which plan carries it. Ybug publishes no MCP server or AI connector anywhere on its site or in its documentation.
Gleap does. Its in-app bug reporting ships SDKs for iOS, Android, React Native, Flutter and Ionic, with replay, console logs and network requests captured on mobile as on the web. Ybug's site describes its widget for websites and web apps, and its pricing page does not state a native mobile SDK. A team collecting bugs from a phone app has one option on this page, and it is Gleap.
Notarus vs Gleap Gleap alternatives Notarus vs Ybug Ybug alternatives
BugHerd vs Gleap BugHerd vs Ybug
Feedbucket vs Gleap Feedbucket vs Ybug 
Gleap vs Jam 
Gleap vs Marker.io 
Gleap vs Pastel 
Gleap vs Ruttl 
Gleap vs Userback 
Gleap vs Usersnap Jam vs Ybug Marker.io vs Ybug Pastel vs Ybug Ruttl vs Ybug Userback vs Ybug Usersnap vs Ybug5 projects and unlimited seats, session replay included. No card.
