Jam is for engineers who want evidence free; Ybug is for visitors filing bugs in small euro steps. Jam's free plan carries console, network and a two minute replay, then $14 per creator a month billed yearly. Ybug's free plan has unlimited reporters and 50 screenshots monthly, with console complete only from Startup at 23 euros.
A browser extension and an iOS app that turn what just happened into a shareable object carrying console logs, network requests and user events, aimed at handing it to a coding agent.
A visual bug reporting widget sold by project and by team member, priced in euros, with unlimited reporters on every plan including the free one.
Jam is a capture tool for the people building the software: a Chrome extension, an iOS app and shareable Recording Links that turn what just happened into an object carrying console logs, network requests, user events and device data. The free plan is 30 Jams a month, 5 Recording Links, recordings up to 5 minutes and 5 creator seats, with viewers free and unlimited. Its MCP server writes comments, folders and links as well as reading a Jam, and its documentation states the recorder interface cannot currently be customised.
Ybug is a visual bug reporting widget for websites and web apps, priced in euros by project and team member and with reporters unlimited on every plan including the free one. Free carries one project, one team member and 50 screenshots a month. Console recording is absent from Free, marked Limited on Basic at 10 euros a month billed annually, and complete from Startup at 23 euros, where network request logging and screen recording also begin. It lists more than twenty five integrations, reachable from Basic at one per project, and publishes no MCP server.
Jam YbugEvery claim about Jam and Ybug comes from each vendor's own public materials, read on 13 September 2026. Products change; check each vendor's site before deciding. Pending cells are unresearched, not zero.
The third option
Notarus keeps Ybug's shape, a widget on the page with reporters who never need an account, and gives it Jam's free evidence: session replay recorded server side, console logs, network requests, a screen recording and the environment on every report at no cost, with unlimited seats and 5 projects. Every action the panel can take is also an MCP tool, which Ybug does not publish at all.
It is a web widget and only that. There is no browser extension, no iOS app and no desktop recording with audio, no mobile SDK, and no Intercom or Zendesk integration; feedback is taken on a live web page. It prices in dollars rather than euros, and it connects seven trackers, Slack and Teams rather than the more than twenty five Ybug lists.
The three plans are priced on the pricing page, in text, SAML included.
They measure different things. Jam's free plan is 30 Jams a month with recordings up to 5 minutes and 5 creator seats, and it already carries console logs, network requests and Instant Replay. Ybug's is one project, one team member and 50 screenshots a month with unlimited reporters, and it carries no console recording. A team reporting to itself gets more from Jam; a site collecting visitor reports gets more from Ybug.
From its paid plans. Ybug's comparison table marks console and error recording as absent on Free, Limited on Basic at 10 euros a month billed annually, and Included from Startup at 23 euros, where network request logging starts too. Jam includes both on every plan.
Only by using a Recording Link you send them or by installing the Chrome extension. There is no button to embed in a site, and Jam's documentation states the recorder interface cannot currently be customised. Ybug's widget is embedded in the site and its reporters are unlimited on every plan.
Jam does, on the free plan: it reads a Jam's console logs and network requests and writes comments, folders and Recording Links. Ybug publishes no MCP server or AI connector on its site or in its documentation.
Both do, on different plans. Jam includes screen recording on its free plan, capped at 5 minutes, and lifts the cap to 15 minutes on Team; it records a tab or the whole desktop with audio. Ybug's screen recording starts on Startup, 23 euros a month billed annually, and is a recording the reporter starts from the widget. Jam's Instant Replay, a rolling two minute buffer on the free plan, is a separate thing; Ybug offers no session replay on any plan.
Notarus vs Jam Jam alternatives Notarus vs Ybug Ybug alternatives
BugHerd vs Jam BugHerd vs Ybug
Feedbucket vs Jam Feedbucket vs Ybug
Gleap vs Jam Gleap vs Ybug 
Jam vs Marker.io 
Jam vs Pastel 
Jam vs Ruttl 
Jam vs Userback 
Jam vs Usersnap Marker.io vs Ybug Pastel vs Ybug Ruttl vs Ybug Userback vs Ybug Usersnap vs Ybug5 projects and unlimited seats, session replay included. No card.
