Jam is for the bug; Ruttl is for design review across files. Jam's free plan carries console, network, a two minute replay and screen recording, then $14 per creator a month billed yearly. Ruttl pins comments on websites, mobile apps, images and PDFs at $18 per user a month, with no console, network or replay anywhere.
A browser extension and an iOS app that turn what just happened into a shareable object carrying console logs, network requests and user events, aimed at handing it to a coding agent.
A feedback tool spread across surfaces rather than depth: live websites, mobile apps, images and PDFs in one place, sold per user with a free tier.
Jam is built so that a bug found by an engineer, a tester or a support agent arrives with its evidence already attached: console logs, network requests, user events and device data, recorded from a Chrome extension, an iOS app or a shared Recording Link. The free plan carries 30 Jams a month with recordings up to 5 minutes and 5 creator seats. Its Instant Replay is an opt-in rolling buffer of the last two minutes kept in the browser, its MCP server writes as well as reads, and its documentation states the recorder interface cannot currently be customised.
Ruttl covers more surfaces than depth: one place to comment on a live website, a mobile app, an image or a PDF, sold per user with a free Basic plan and guests who comment from a shareable link with no sign up. Pro is $18 a month per user for one admin and up to 50 users, and the yearly figure is painted in by a script rather than served in the page. No console logs, no network requests and no session replay appear anywhere on its site; its video is a clip the reporter uploads. Its MCP server marks a thread resolved once the fix is live.
Jam RuttlEvery claim about Jam and Ruttl comes from each vendor's own public materials, read on 13 September 2026. Products change; check each vendor's site before deciding. Pending cells are unresearched, not zero.
The third option
Notarus is the widget that sits between the two: on the client's live page like a Ruttl pin, carrying what a Jam carries. Session replay recorded server side, console logs, network requests, a screen recording and the environment come with every report on the free plan, with unlimited seats and 5 projects, and the reporter never needs an account. A named client access follows the project with its own key and is never a member of your organisation.
It stops at the web page. There is no review of images, PDFs or mobile apps, no mobile SDK, no browser extension and no desktop recording, and no Intercom or Zendesk integration. Feedback is pushed to seven trackers, Slack and Teams, and that is the whole product.
All three prices are published on the pricing page, and so is the SAML tier.
No. Neither console logs nor network requests appear anywhere on Ruttl's site, including its pricing page and its feature pages for web applications; a report arrives as a comment pinned to a place on the page. Jam's pricing table marks console logs and network requests on all three of its plans, including the free one.
Yes, through a Recording Link, which Jam's documentation describes as needing no install, no account and no downloads on their end. The recorder is Jam's own and cannot currently be customised. On Ruttl a guest comments from a shareable link with no sign up.
Jam's free plan is 30 Jams a month, 5 Recording Links, recordings up to 5 minutes and 5 creator seats, with viewers unlimited. Ruttl's free Basic plan is 1 project and 5 pages, and its pricing page gives two different answers for how many users and guests it carries, one on the plan card and one in the comparison table, so we quote neither.
Ruttl, which takes comments on mobile apps through an NPM package alongside websites, images and PDFs. Jam has an iOS app for recording a bug, not a review canvas over an app.
Ruttl states it and Jam does not. Ruttl's pricing page lists 1 GB on Basic, 50 GB on Pro and 100 GB on Business. Jam's pricing page does not state a storage figure; its free plan is limited by count instead, 30 Jams a month with recordings up to 5 minutes, and Team lifts recordings to 15 minutes. A team that measures its bill in gigabytes gets a number from Ruttl and a recording cap from Jam.
Notarus vs Jam Jam alternatives Notarus vs Ruttl Ruttl alternatives
BugHerd vs Jam BugHerd vs Ruttl
Feedbucket vs Jam Feedbucket vs Ruttl
Gleap vs Jam Gleap vs Ruttl 
Jam vs Marker.io 
Jam vs Pastel 
Jam vs Userback 
Jam vs Usersnap 
Jam vs Ybug Marker.io vs Ruttl Pastel vs Ruttl Ruttl vs Userback Ruttl vs Usersnap Ruttl vs Ybug
Markup.io vs Ruttl5 projects and unlimited seats, session replay included. No card.
