Creative and marketing teams collecting approvals rather than bug reports
Pro, $35 a month or $29 billed annually, for 2 users and 3 active canvases
The closest alternatives to Ruttl are Pastel, BugHerd, Marker.io and Notarus. Pastel is the nearest in shape, because it also reviews files rather than only a page, and it keeps a free plan. BugHerd takes feedback on designs, PDFs and images. Marker.io suits an agency billing by client site. Notarus is the one that attaches console logs, network requests and session replay. Ruttl stays the better answer when one tool has to cover websites, mobile apps and documents.
Creative and marketing teams collecting approvals rather than bug reports
Pro, $35 a month or $29 billed annually, for 2 users and 3 active canvases
Studios reviewing designs and sites with a long list of clients
Standard, $50 a month or $42 billed annually, for 5 members
Teams reviewing one live website who need the console log behind the report
Pro, $19 a month, for unlimited seats and 20 projects
Agencies with many client sites and few internal seats
Starter, $59 a month or $39 billed annually, for 3 users and up to 10 projects
Prices and plan contents read from each vendor's own pricing page on 13 September 2026.
The first reason is what the report does not carry. Console logs, network requests and session replay appear nowhere on Ruttl's site, so an engineer receives a comment pinned to a spot on the page and still has to reproduce the fault before starting. Its video is a clip the reporter records and uploads, not a capture of what the browser was doing when the thing broke.
The second is that the free plan's own page does not agree with itself. The Basic card offers up to 5 users, 1 project, 5 pages and unlimited guests; the comparison table further down the same page gives that plan 1 user and up to 5 guests. We are not choosing between the two, because the vendor has not, and a team of three cannot tell from the page whether the free plan fits them.
The third is the annual price, which is not readable. Pro is $18 a month per user, and the yearly toggle reveals a panel the server sends empty and a script fills in afterwards, so the figure exists in a browser and nowhere a reader can quote it from. Above 50 users the price becomes a conversation rather than a number.
The fourth is which trackers are actually connected. Trello, Slack, Asana and Jira are on the free plan, which is more than most free plans carry, but ClickUp waits for Pro, Monday is marked as coming soon, and GitHub is not named anywhere on the site. For a team whose issues live in GitHub, that ends the evaluation early.
A review and approval tool for creative work, layering comments over a live site through its own proxy as well as over PDFs, emails and uploaded images.
Strength. Nothing to install on the site being reviewed, unlimited guest reviewers on every plan, and an MCP server whose agent makes the change and then resolves the comment itself.
Limitation. It captures no console logs, no network requests and no session replay, and unlimited canvases start at Team, $119 a month or $99 billed annually.
A pin-on-the-page feedback tool for agencies and studios, sold by team members with clients thrown in free.
Strength. Unlimited guests and unlimited projects on every plan, and feedback works on Figma designs, PDFs and images rather than only on a live site.
Limitation. The project trackers most teams already run, Jira, Linear, Asana, ClickUp and Monday, are held back to the Premium plan at $150 a month. Extra members cost $8 each a month on top.
A widget, a fixed four-stage board, and an MCP server that exposes every action the panel can take.
Strength. Session replay, console, network and environment arrive on the free plan rather than on a paid tier, unlimited seats on every plan including that one, clients follow the work through a portal access that is not a member and never uses a seat, and every panel action is an MCP tool as a shipping rule, so an agent can work the board a person works.
Limitation. No mobile SDK at all, so a native app is out of scope, and no Intercom or Zendesk integration. What it takes feedback on is a live web page and nothing else: no Figma file, no PDF and no image.
A widget and browser extension aimed at agencies reporting bugs on client sites, priced by page views as well as by seat.
Strength. Reporters are free and unlimited, and sending feedback through the widget needs no account at all, so the people filing bugs never count against a seat.
Limitation. Session replay, console logs, network requests and the Jira integration all start at Team, which is $199 a month or $149 billed annually. Starter also caps page views at 5,000 a month.
It depends on which half of Ruttl you were using. Pastel is the nearest match for review across a live site, PDFs, emails and images, and it keeps a free plan too. BugHerd covers designs, PDFs and images and gives every plan unlimited guests and projects. Marker.io fits an agency billing per client site. Notarus is the one to look at if what a Ruttl comment was missing is the console log behind it.
Its pricing page gives two answers. The Basic plan card says up to 5 users, 1 project, 5 pages and unlimited guests; the comparison table lower down the same page says 1 user and up to 5 guests. We quote neither, because the vendor has not settled it. Among the options here, Pastel's free plan is 1 user with unlimited guest reviewers, and Notarus does not count seats on any plan, giving unlimited seats and 5 projects.
Basic is free. Pro is $18 a month per user, for 1 admin and up to 50 users, with unlimited projects and pages and the full integration list. Business is quoted rather than listed and adds SAML single sign-on. Storage runs 1 GB on Basic, 50 GB on Pro and 100 GB on Business. The yearly panel behind the pricing toggle is served empty and painted in by a script, so no annual figure is in the page itself.
Notarus does, on its free plan, along with console logs, network requests and the browser and operating system the reporter was using. Marker.io adds session replay and console from Team, at $199 a month or $149 billed annually. Pastel states plainly that it captures none of the three, and BugHerd does not mention session replay on its pricing page. Ruttl mentions none of them anywhere on its own site.
Ruttl does, and it writes as well as reads: its page describes an agent marking a thread resolved once the fix is live. Pastel's goes a step further and has the agent make the change before resolving the comment. BugHerd lists MCP from Standard, its entry plan, marked as beta. Notarus ships one on every plan and holds it to panel parity, so every action the interface offers is also a tool. Marker.io does not mention MCP on its pricing page.
Free includes evidence capture, session replay and the MCP server.