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Marker.io vs Ruttl

Marker.io is the bug reporter; Ruttl is the free tool for breadth. Marker.io has no free plan and holds session replay, console logs and network requests to Team at $149 billed annually. Ruttl starts free, covers live websites, mobile apps, images and PDFs at $18 per user a month, with no console, network or replay.

See the table Where Notarus fits
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Marker.io

Marker.io

A widget and browser extension aimed at agencies reporting bugs on client sites, priced by page views as well as by seat.

Free plan
None. A 15 day trial on the paid plans, no card required
Paid plan entry
Starter, $59 a month or $39 billed annually, for 3 users and up to 10 projects
How the bill grows
By tier: users, projects and page views move together, 5,000 page views a month on Starter
Ruttl

Ruttl

A feedback tool spread across surfaces rather than depth: live websites, mobile apps, images and PDFs in one place, sold per user with a free tier.

Free plan
A free Basic plan with 1 project and 5 pages. Its plan card and its comparison table disagree on how many users it carriesPending verification
Paid plan entry
Pro, $18 a month per user, for 1 admin and up to 50 users. The annual figure is not in the served page
How the bill grows
Per user, with unlimited projects and pages on Pro. Above 50 users the price is on request

What are Marker.io and Ruttl built for?

Marker.io

Marker.io

Marker.io is built for agencies filing bugs on client sites. Reporters are a free and unlimited role who follow their own issue from a link; members are counted, as are projects and page views, from 3 users, 10 projects and 5,000 page views on Starter. Session replay, console logs, network requests and Jira begin at Team. There is no built-in screen recording, and the MCP server is documented as open to every plan while in beta.

Ruttl

Ruttl

Ruttl is a feedback tool spread across surfaces: comments on a live website, on a mobile app through an NPM package, and on images and PDFs at the pixel, under one login. Basic is free with one project and five pages, though its plan card and its comparison table disagree on how many users that plan carries. Pro is $18 a month per user for an admin and up to 50 users, with the annual figure painted in by a script rather than served in the page. Console logs, network requests and session replay appear nowhere on its site.

How do Marker.io and Ruttl compare head to head?

Dimension
Marker.io Marker.io
Ruttl Ruttl
Free plan
None. A 15 day trial on the paid plans, no card required
A free Basic plan with 1 project and 5 pages. Its plan card and its comparison table disagree on how many users it carries Pending verification
Paid plan entry
Starter, $59 a month or $39 billed annually, for 3 users and up to 10 projects
Pro, $18 a month per user, for 1 admin and up to 50 users. The annual figure is not in the served page
How the bill grows
By tier: users, projects and page views move together, 5,000 page views a month on Starter
Per user, with unlimited projects and pages on Pro. Above 50 users the price is on request
Reporters and guests
Reporters are free and unlimited on every plan and never count as a seat
Guests comment from a shareable link with no sign up
What it takes feedback on
Live websites, through the widget or the browser extension
Live websites, mobile apps, images and PDFs
Session replay
Team plan, $199 a month or $149 billed annually
Not offered. No session replay appears on its site
Console and network capture
Team plan, listed as developer tools
Not offered. Neither console logs nor network requests appear on its site
Screen recording
Not offered. Its help centre suggests recording elsewhere and pasting the link
Video comments, uploaded by the reporter rather than captured
Issue tracker integrations
GitHub, Trello, Asana, ClickUp, Monday, Linear, GitLab, Azure DevOps and Bitbucket from Starter. Jira and issue sync from Team
Trello, Slack, Asana and Jira from the free plan. ClickUp from Pro. Monday listed as coming soon; GitHub not listed
MCP server
Documented as open to every plan while in beta
Reads tickets and marks a thread resolved once the fix is live. Whether it needs a Pro plan is not answered in the served page Pending verification
Storage
Not stated on the pricing page Pending verification
1 GB on Basic, 50 GB on Pro, 100 GB on Business
Single sign-on
Not stated on the pricing page Pending verification
SAML on Business, which is quoted rather than listed

Every claim about Marker.io and Ruttl comes from each vendor's own public materials, read on 13 September 2026. Products change; check each vendor's site before deciding. Pending cells are unresearched, not zero.

When should you choose Marker.io, and when Ruttl?

Marker.io

Choose Marker.io when

  • The developer needs to see what the browser was doing. Marker.io attaches session replay, console logs and network requests from Team; Ruttl publishes none of the three anywhere on its site.
  • Your issues live in GitHub. Marker.io connects GitHub, GitLab, Azure DevOps and Bitbucket from Starter; Ruttl does not name GitHub anywhere and lists Monday as coming soon.
  • You want a plan whose price you can read in full. Marker.io prints its monthly and annual figures; Ruttl's annual panel is served empty and filled in by a script.
  • The people filing bugs are clients who must never become seats. Marker.io's reporters are free and unlimited on every plan, with no dashboard to learn.
Ruttl

Choose Ruttl when

  • One tool has to cover a website, a mobile app and a PDF. Ruttl takes comments on all of them in one place; Marker.io works on live websites through its widget or its extension.
  • You want to start free and keep the trackers. Ruttl's Basic plan costs nothing and arrives with Trello, Slack, Asana and Jira connected; Marker.io has no free plan and holds Jira to Team.
  • Your team is large and its usage is light. Ruttl bills $18 a month per user with unlimited projects and pages; Marker.io meters page views from 5,000 a month on Starter.
  • You want an agent that closes the thread. Ruttl's MCP server marks a thread resolved once you tell it the fix is live; Marker.io's is documented as a beta with a tool set for triage.
Notarus

The third option

Where does Notarus fit?

Notarus keeps the half of each that the other lacks: a free plan like Ruttl's, and the evidence Marker.io holds to Team. Session replay, console logs, network requests and the environment arrive with every report at no cost, with unlimited seats and 5 projects, and each plan's page view ceiling is printed on the pricing page. Every panel action is also an MCP tool, so an agent works the same board a person does.

It covers one surface, a live web page. There is no feedback on a mobile app, an image or a PDF, which is Ruttl's whole breadth, and no mobile SDK, no Intercom or Zendesk integration, and no separate agency plan of the kind Marker.io sells.

The pricing page prints all three amounts, annual figures included, so nothing is left to a script.

Start free Notarus pricing
Seats on Free
Unlimited
Projects on Free
5
Replay retention
30 days
Session replay
On Free
Console and network
Every report
MCP server
Every plan

What do buyers ask about Marker.io vs Ruttl?

Does Ruttl capture console logs or session replay?

No. Neither console logs, network requests nor session replay appear anywhere on Ruttl's site, including its pricing page and its feature pages. A Ruttl report is a comment pinned to a place on the page, with a video the reporter uploads. Marker.io attaches all three from its Team plan and none of them on Starter.

Is Ruttl free?

Its Basic plan is, with one project and five pages, and it is a plan rather than a trial. What the plan carries in users is unclear: the plan card says up to five users with unlimited guests, and the comparison table on the same page says one user and up to five guests. Marker.io has no free plan and runs a 15 day trial without a card.

Which is cheaper for an agency?

It depends on the shape of the agency. Marker.io's Starter is $39 a month billed annually for three users and ten projects, with client reporters free on top. Ruttl is $18 a month per user with unlimited projects, so three users come to $54 a month: more than Marker.io's Starter at $39 billed annually, less than its $59 monthly price, while one user at $18 is below both. Ruttl's annual figure cannot be read from the page at all.

Can either one review a mobile app?

Ruttl can, through an NPM package, alongside live sites, images and PDFs. Marker.io does not offer a mobile SDK; a React Native SDK is on its public roadmap without a date.

Does Ruttl integrate with GitHub like Marker.io?

No. GitHub does not appear on Ruttl's pricing page at all, and Monday is listed as coming soon. Ruttl's free Basic plan connects Trello, Slack, Asana and Jira, with ClickUp arriving on Pro. Marker.io connects GitHub, GitLab, Azure DevOps and Bitbucket from Starter, alongside Trello, Asana, ClickUp, Monday and Linear, and holds Jira and two-way issue sync to Team. A team whose issues live in GitHub is on Marker.io's side of this pair.

Or try the third option on the free plan.

5 projects and unlimited seats, session replay included. No card.

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