Usersnap is the product-management platform; Ybug is the bug widget on a small bill. Usersnap puts an opportunity board, a request portal and more than fifty integrations behind its widget, from $59 a month for five seats. Ybug prices in euros from 10 a month, keeps a free plan with unlimited reporters, with no MCP server.
A product-management platform around feedback: an opportunity board, sentiment analysis, a customer request portal and behavioural targeting.
A visual bug reporting widget sold by project and by team member, priced in euros, with unlimited reporters on every plan including the free one.
Usersnap is built for product managers running feedback at scale. The widget collects it; an opportunity board, AI sentiment and categorisation from the Growth tier, a customer request portal and behavioural targeting decide what happens next, across five paid tiers from Starter to Enterprise. Its pricing page prints the amounts as data attributes rather than as text, so a reader without JavaScript sees empty prices.
Ybug is a visual bug reporting widget sold by project and by team member, in euros, with unlimited reporters on every plan including the free one. Its free plan is one project, one team member and 50 screenshots a month. Console recording is absent there, limited on Basic and complete from Startup, where network request logging begins, and it publishes no MCP server.
Usersnap YbugEvery claim about Usersnap and Ybug comes from each vendor's own public materials, read on 13 September 2026. Products change; check each vendor's site before deciding. Pending cells are unresearched, not zero.
The third option
Notarus is the third option for a team whose feedback is mostly bug reports and who want the evidence on the free plan. Session replay, console logs, network requests and the environment arrive with every report at no cost, with unlimited seats and 5 projects and no item cap, and reporters follow their own ticket from a link without a seat. Every panel action is an MCP tool, so an agent can triage the same board a person does.
It attempts none of Usersnap's discovery layer: no opportunity board, no request portal, no sentiment report, no mobile SDK and no Intercom or Zendesk integration. It takes feedback on a live web page only, and it prices in US dollars, so a European team reading Ybug's euro figures gets no equivalent.
Every plan, SAML included, has its price printed on the pricing page.
Ybug, by a wide margin and in a different currency. Its Basic is 13 euros a month or 10 billed annually for three projects and three team members, and Startup, where full console capture begins, is 29 euros or 23 annually. Usersnap's Starter is $59 a month or $49 billed annually for five seats, and console logs wait for Professional at $229 or $189 annually.
Ybug. Its comparison table marks console and error recording as Limited on Basic and Included from Startup, at 29 euros a month or 23 billed annually, with network request logging from Startup as well. Usersnap lists error console logs from its Professional tier, two steps above its entry plan.
No. Ybug's product is a bug reporting widget with screenshots, console recording on paid tiers and more than twenty five integrations; its site describes it as staying close to one job, feedback on websites and web apps. Usersnap's opportunity board, customer request portal, sentiment analysis and behavioural targeting are what it sells its upper tiers on.
Only Usersnap, which describes an MCP connector that gives an AI assistant context on feedback. No MCP server or AI connector appears on Ybug's site or in its documentation, which makes it the one tool in this set without one.
Yes, as an ongoing plan. Ybug's free tier is one project, one team member and 50 screenshots a month, with unlimited reporters and unlimited feedback, and no console recording. Usersnap's free tier is the first 20 feedback items with no time limit, after which the next step is Starter at $59 a month or $49 billed annually for five seats. For a small site that keeps receiving reports, Ybug's plan keeps going; Usersnap's ends at the twentieth item.
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