Agencies with many client sites and few internal seats
Starter, $59 a month or $39 billed annually, for 3 users and up to 10 projects
BugHerd alternatives, with prices and limits
The closest alternatives to BugHerd are Marker.io, Userback, Notarus and Usersnap. Marker.io is the nearest match for agency work and also has free unlimited reporters. Userback and Notarus both have ongoing free plans, which BugHerd does not. Usersnap is the broadest. BugHerd stays the better answer when unlimited guests and unlimited projects on every plan is what you are buying.
- 4 options
- Prices read 13 September 2026
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Teams that want two free seats now and a ladder to climb later
Team, $39 a month or $29 billed annually, for 5 seats and 5 projects
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Teams that want the developer evidence and an agent-ready API without paying for a tier
Pro, $19 a month, for unlimited seats and 20 projects
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Product managers running feedback at volume across many sources
Starter, $59 a month or $49 billed annually, for 5 seats
The options, side by side
Tool
Free tier
Entry paid price
Best for
None. Reporters are free and unlimited on every paid plan
Starter, $59 a month or $39 billed annually, for 3 users and up to 10 projects
Agencies with many client sites and few internal seats
Free Forever: 2 seats, 2 projects, and feedback stays visible for 7 days
Team, $39 a month or $29 billed annually, for 5 seats and 5 projects
Teams that want two free seats now and a ladder to climb later
Notarus unlimited seats, 5 projects, with session replay and the full MCP server included
Pro, $19 a month, for unlimited seats and 20 projects
Teams that want the developer evidence and an agent-ready API without paying for a tier
The first 20 feedback items, with no time limit
Starter, $59 a month or $49 billed annually, for 5 seats
Product managers running feedback at volume across many sources
Prices and plan contents read from each vendor's own pricing page on 13 September 2026.
Why teams look past BugHerd
The usual reason is the entry price and the absence of a free plan. BugHerd starts at $50 a month, or $42 billed annually, for five members. Userback and Notarus both have free plans that keep working, so a small team can run a project without a card at all.
The second is where the integrations sit. Jira, Linear, Asana, ClickUp and Monday are the trackers most teams already run, and on BugHerd they are held back to Premium at $150 a month. A team whose whole reason for a feedback tool is getting issues into Jira reaches the top of the ladder immediately.
The third is seat arithmetic. Members are capped per plan and extra ones cost $8 each a month, so a team that grows past its tier pays twice: once for the plan and once per person over it.
What each one is good at, and where it stops
Marker.io
A widget and browser extension aimed at agencies reporting bugs on client sites, priced by page views as well as by seat.
Strength. Reporters are free and unlimited, and sending feedback through the widget needs no account at all, so the people filing bugs never count against a seat.
Limitation. Session replay, console logs, network requests and the Jira integration all start at Team, which is $199 a month or $149 billed annually. Starter also caps page views at 5,000 a month.
Userback
A feedback platform with a four-step ladder, opening up AI insights, replay and mobile SDKs as a team moves up it.
Strength. A mobile SDK on Business Plus for native apps, integrations with Intercom and Zendesk so feedback lands where a support team already works, and MCP connectors from the Team plan for giving an AI assistant context on feedback.
Limitation. Session replay and the developer tools that capture console and network activity start at Business, $99 a month or $79 billed annually. On the free plan feedback disappears from view after 7 days.
Notarus
A widget, a fixed four-stage board, and an MCP server that exposes every action the panel can take.
Strength. Session replay, console, network and environment arrive on the free plan rather than on a paid tier, unlimited seats on every plan including that one, clients follow the work through a portal access that is not a member and never uses a seat, and every panel action is an MCP tool as a shipping rule, so an agent can work the board a person works.
Limitation. No mobile SDK at all, so a native app is out of scope, and no Intercom or Zendesk integration. What it takes feedback on is a live web page and nothing else: no Figma file, no PDF and no image.
Usersnap
A product-management platform around feedback: an opportunity board, sentiment analysis, a customer request portal and behavioural targeting.
Strength. The widest surface of the tools here for running feedback as a product discipline rather than as a bug queue, with more than fifty integrations behind it.
Limitation. Error console logs start at Professional, the third of its five paid tiers, at $229 a month or $189 billed annually, and Starter is the highest entry price of the tools here. The figures are in the page as data attributes rather than as text, so a reader without JavaScript sees an empty price.
When BugHerd is still the right answer
- Unlimited guests and unlimited projects on every plan, including the entry one. Nothing else on this page offers both from its cheapest plan, and for an agency carrying twenty client sites that single line is usually the whole decision.
- Feedback works on Figma designs, PDFs and images rather than only on a live website, which matters when a client is reviewing a design before anything is built.
- MCP is available from the entry plan rather than partway up the ladder, currently marked as beta.
Common questions
What is the best alternative to BugHerd?
Marker.io is the closest for the same agency workflow, and its reporters are free and unlimited. Userback and Notarus are the alternatives to consider if a free plan matters, since BugHerd has none. Usersnap is the choice if feedback is a product discipline rather than a client review queue.
Does BugHerd have a free plan?
No. BugHerd runs a free trial and its paid plans begin at $50 a month, or $42 billed annually, for five members. The trial length is not stated on its pricing page. Among the alternatives here, Userback offers two free seats and Notarus does not count seats at all, on the free plan or on either paid one.
Which BugHerd alternative works best for an agency with many clients?
Marker.io, because reporters are free and unlimited and feedback can be sent through the widget without an account, so clients never consume a seat. The trade is that its Starter plan caps page views at 5,000 a month and holds session replay and console logs back to Team.
Do any of these tools offer MCP on their cheapest plan?
BugHerd lists MCP from Standard, its entry plan, currently marked as beta. Userback lists MCP connectors from Team at $39 a month. Notarus includes its MCP server on the free plan and treats panel parity as a rule, so every action available in the interface is also a tool. Marker.io does not mention MCP on its pricing page.
Other tools people compare
Start collecting website feedback with evidence.
Free includes evidence capture, session replay and the MCP server.